Quote:
Originally Posted by deraeler
sorry I got em backwards n is secured g is not, I'm no network expert.
No problem sending logs, tell me what and how.
I can't stress enough how simple this network setup is, I mean it couldnt be more basic.
This really shouldnt be this complicated.
|
You are right, it shouldn't be this complicated.
Regardless of how basic the settings are, something in your network configuration is different from tens of thousands of other CC users who don't have the problems you describe. I don't know what that "something" is, but probably it is in the router security configuration, wireless band exchange configuration, or the windows networking configuration, things that CC cannot change. Logs won't tell me anything about this sort of problem. They will say only that connections didn't work.
You say that you are using "an unsecured network because of your app... which is unacceptable." We don't want to be part of an unacceptable solution. If you purchased CC then we can give you a refund. See our FAQ
I must pay for CC to try it. Can I get a refund if I don't like it?
FWIW: I have a Google Chromecast device that works only if my phone and the cast device are connected to the "same band" on the "same WiFI access point". I must turn off 5 GHz on that AP to cast music to the device, and I must ensure that the phone isn't connected to either of the two other APs in my house. This is counter-intuitive but it is demonstrably the case. Despite hours of attempts, I have found no other solution. I offer this only to illustrate that home networking isn't a solved problem.