Quote:
Originally Posted by samhfoley
Still no luck. Tried the reset again for 30 sec. saw the screen pulse for s sec, but no change. Just the flashing at 10-12 sec and then please wait screen.... going to exchange it for a new kindle....weep.
|
The system has power.
The mechanical button is working.
The hardware reset is working.
The report that the hardware reset was not working was either a mistake or the device needed to be charged.
If you can't get it exchanged under acceptable terms, return here, it can be recovered.