Quote:
Originally Posted by samhfoley
Thanks for your response. I have held the power button, timed, for 30 seconds and 40 seconds. I have done so both with the device attached to a power source and without. I see the battery light flash at about 10-12 seconds but the screen never goes dark or restarts.
The battery light is orange, not green but I have no way of knowing the level of battery.
Has not been taken apart or anything else. I have only tried the hard resets.
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Put it on a known good wall charger using a known good USB cable.
Leave it there at least 24 hours.
Since the charger is partially controlled by firmware, and the firmware is not operating properly, we can not expect the light to be operating properly either.
So do not count on any external changes.
Put it on the known good charger, with the known good cable, assume that it is being recharged at the slowest possible rate (the default) which == at least 24 hours.
= = = =
Take two aspirins and return tomorrow evening.
