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Old 08-04-2017, 02:12 PM   #33
copyrite
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Posts: 1,841
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Join Date: Sep 2010
Location: Maryland
Device: Kindle
Quote:
Originally Posted by Purple Lady View Post
If you do decide to email Jeff Bezos make sure you put something in the email subject that will get their attention. Maybe "I am receiving stolen merchandise from Amazon". I sent an email with the subject "Customer service refuses to give me the phone I ordered" and got quick results.

As others have said you probably shouldn't keep any of the packages from now on. If you keep returning items that account might be closed for making too many returns. At the least it may make Amazon pay more attention to the problem. They will have to pay for return shipping. They may look at your account and see it has the same address and close yours too, so returning might put you at risk as well.
I re-sent the email with your subject line. We'll see if that gets a response.

It's sort of a catch-22 with returning these items... does the action end up affecting me, too?
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