Quote:
Originally Posted by davidfor
But, the USB connectivity isn't a problem. The few issues that have been reported have mostly been on the computer side. Of the ones that were not the computer, I think yours is the only one that wasn't resolved with a factory reset and upgrade to the current firmware. I can't see if you tried another PC to see if it did connect there.
Kobo have changed things in the firmware for the USB connectivity since 3.19.5761, but, that was because Microsoft broke it first in the Win10 Anniversary Edition. MS did eventually fix that, but, there have been other issues in MS updates since then that seem to be causing problems.
And thinking of the problems with Windows, and what you have done, how many times have you connected the device since the factory reset? One of the problems related to a Windows change, meant you could connect once or twice after a factory reset, but then Windows would reject the device.
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After the upgrade to 4.5.9587, I tried the USB connection with 2 different laptops, both using Windows 10 Anniversary Edition, with 3 different cables. All did not work.
I tried to connect 2-3 times on each computer. Since every attempt was unfruitful, I had requested you to send the stock image file for Glo.
Now since I have a fully working system card with FW 3.19.5761 on hand, which can be used in case of any disaster, I can give another try to write the stock image on a different SD card, upgrade it to 4.5.9587 through Wifi, and see if I still get the same problem. I'll report back the outcome.