|
Good news! Yes, Amazon messed up badly
(1) Labelling the product wrong
(2) Sending the wrong phone again
(3) charging you for the replacement phone
(4) refunding your original purchase
(5) not making an exception and getting you the phone at the original price anyway
(6) Having customer service mess you around several times
But a $300 credit goes a long way, I expect, to making up for their failures. And is a good way for them to acknowledge that they messed up, not you.
|