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Well that was quick. A $300 gift card was added to my account! I can use it for any physical product. She verified that I should not have been charged for the replacement. She said that the reps that did all that crap will be "coached accordingly".
The price of the phone is now ridiculously high, and I won't purchase at that high of a price because I don't want Amazon to think people would actually pay that much. I got it for $449 on prime day, and on 7-31 it was $499 so the price should go down again. It's currently $682, and that's close to the highest price ever.
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