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Old 08-02-2017, 03:35 AM   #3
BobC
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Posts: 691
Karma: 3026110
Join Date: Dec 2008
Location: Lancashire, U.K.
Device: BeBook 1, BeBook Pure, Kobo Glo, (and HD),Energy Sistem EReader Pro +
Quote:
Originally Posted by DNSB View Post

I want to revert back to my earlier FW 3.19.5761, where my life was not that miserable. Please suggest me how can I go back or solve the connectivity issue? After a full day of chagrin I'm feeling a hopeless sense that the situation is so bad as to be impossible to deal with at my level. Please help!! I'll be highly thankful.
This doesn't sound like a firmware update problem; when you connect your Glo do you get the Charge/Connect prompt ? What O.S. is your computer using.

If I were you I would first of all try a simple Factory Reset. Don't have Wi-Fi switched on as you don't at this stage want to update. If you can then connect you could follow DNSBs instructions above, however if you can connect it might be worthwhile to do an update using the Kobo desktop.

As a first shot I would try a factory reset and then see if you can get your computer to connect to the Glo. Don't switch on the Wi-Fi as that will initiate an update.


BobC

Last edited by BobC; 08-02-2017 at 04:14 AM. Reason: problem with markup
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