Quote:
Originally Posted by Catlady
Yes, and as you said earlier, Blossom, Amazon will have a record of the previous contacts, so a brief summary of each contact will be enough.
Then I think at the end of that, Purple Lady could possibly add a paragraph of actual complaint: I've been a long-time Prime customer, I spend tons of money, I expect better treatment, you wasted so much of my time, etc. I'd try not to overdo it, but it does sound like they screwed up big-time and owe you an apology in addition to a resolution of the problem.
|
I actually have that in the last paragraph. In the doc I'm working with there are a couple of empty lines between, but Tapatalk ignores them.