Quote:
Originally Posted by Catlady
First sentence could read as follows:
I ordered an LG G6 US997 factory unlocked model on prime day for $449 and received the wrong model phone, which I returned for a replacement; the replacement was also the wrong model. |
I think it's important to state up front that I was told to purchase the phone at the current price if I wanted it, so I added one sentence.
I ordered an LG G6 US997 factory unlocked model on prime day for $449 and received the wrong model phone, which I returned for a replacement; the replacement was also the wrong model. Despite repeated interactions with Amazon customer service, I still haven't been able to receive the phone I ordered at the price in effect when I ordered it. I have been told that I must purchase the phone at a higher price if I still want it. The original order number is 111-2949663-1393040.
Here are the details of my repeated attempts to resolve the issue.