Quote:
Originally Posted by Catlady
I would condense this opening section a bit, leaving out some of the specifics since you detail them day by day later. Something like this:
I ordered an LG G6 US997 factory unlocked model on prime day for $449 and received the wrong model phone, which I returned for a replacement. Despite repeated interactions with Amazon customer service, I still haven't been able to receive the phone I ordered at the price in effect when I ordered it. The original order number is 111-2949663-1393040.
Here are the details of my repeated attempts to resolve the issue. |
This. What Catlady wrote is perfect. I'd use her example.
I don't really think you need to go into such details about each contact with them. They will have record of all that. All you should care about is getting the correct phone at the correct price.
You don't need all that backstory. Just state the problem like Catlady's example.
Sent from my Nexus 7