Thread: Horrible Amazon customer service. (Now resolved.)
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Old 08-01-2017, 12:22 PM   #77
Purple Lady
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Quote:
Originally Posted by Catlady View Post
I would condense this opening section a bit, leaving out some of the specifics since you detail them day by day later. Something like this:

I ordered an LG G6 US997 factory unlocked model on prime day for $449 and received the wrong model phone, which I returned for a replacement. Despite repeated interactions with Amazon customer service, I still haven't been able to receive the phone I ordered at the price in effect when I ordered it. The original order number is 111-2949663-1393040.

Here are the details of my repeated attempts to resolve the issue.
I wonder if I should mention that I received a replacement that was also the wrong model?
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