Quote:
Originally Posted by Purple Lady
Maybe being charged for a replacement happens to you, but it had never happened to me before. They could also check the tracking number on the return label they sent me to see that I sent it back on the very day I received it. I don't return much, but I get my refund as soon as Amazon receives confirmation from UPS that the package is on the way.
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Then you are one of the lucky ones. I once had a package not be delivered because it was damaged in transit. 3 weeks later I called and they refunded immediately.
Other times, I have had to return something and even though I know UPS picked it up at 330, it was sometimes 2 days before I got the refund.
Hey on that phone, you said it was a $500 phone. Oh yes, they want it in their hands before refunding the money. They have to make sure you didn't ship them back a cheap phone. UPS doesn't tell Amazon if the box has ever been opened.
There is probably a price guideline as to refund when UPS picks up or when they get the item back.
I know if I was in business, I would do that.