Quote:
Originally Posted by Cinisajoy
Did she say she got the wrong phone or that the phone wouldn't work for her?
|
You tell me. I know how I interpreted what she posted.
Quote:
|
... If she put not and work anywhere in her original message, that may have been all the key words the person taking the complaint understood.
|
All the more reason to compensate the customer for pawning her off on a sub-standard CS.