Quote:
Originally Posted by Purple Lady
It's not just the grammar, it's the content as well. They said that I was charged for the replacement because I took too long to return the original phone. Since I was charged for the replacement the very same day I received the original phone, they are just making stuff up or they are incompetent investigators.
The rep I talked to the first time placed a new order for me and he is the one who charged me for it. This guy looks like employee of the month compared to the rest of them.
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They said you were charged for the second phone because they had not received the original one back yet. Not that you did anything wrong.
That is standard practice to keep people from keeping both objects.
As to compensation, I do know what the word means but unless you were hurt, lost major money, or out considerable time then sorry you probably won't get much more than the promised sale price.
Oh and those phones are out of stock until August 9.