Quote:
Originally Posted by Blossom
I agree the grammar in that response was not professional at all.
Sent from my XT1528
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It's not just the grammar, it's the content as well. They said that I was charged for the replacement because I took too long to return the original phone. Since I was charged for the replacement the very same day I received the original phone, they are just making stuff up or they are incompetent investigators.
The rep I talked to the first time placed a new order for me and he is the one who charged me for it. This guy looks like employee of the month compared to the rest of them.