Quote:
Originally Posted by Cinisajoy
Compensation: What did you actually lose? Not being able to spend $500.
They refunded and gave you a $5 credit.
I understand they sent you the wrong phone twice. Now do you still want the phone?
I would say for compensation, the best you might could get is the sale price.
What it sounds like happened to you was many people ordered this phone and the warehouse just grabbed what looked like the correct phone because they were in a hurry. Let's see two day shipping. Many people got the wrong thing and contacted customer service that day. Once again overwhelmed workers.
So now, my best advice is contact them again. Use precisely these words. I ordered give the product number on whatever that date was. My order number is . They sent me a different phone. When I contacted Amazon CS on date, they sent me the wrong phone again. I returned both of them. I would like to get the phone I actually ordered at the sale price. If you cannot do this, will you please route me to a supervisor in the US.
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So as compensation I should receive exactly what I should have received in the first place? That's not what I think compensation means.