At least Kindle reps are still good. I thought I had borrowed my last Kindle lending library book in June, but I got an error directing me to call Amazon when I tried to borrow a book. The rep quickly found that I had actually borrowed on July 9. I told her that I would just wait until tomorrow to borrow again. She looked up the book I was going to buy and gave me a $4.00 credit to buy it. I didn't even ask for anything.
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