Quote:
Originally Posted by Purple Lady
I don't have either phone anymore. I sent the back right away. I was also careful not to open the box since the box said which model it was. I wish I hadn't done that now. What I returned can still be sold as new because I didn't open it. After all this crap they don't deserve that. It is not common to be charged for the replacement especially when they are the ones who screwed up. I have never had to return something before I got a replacement.
They have the phone I want they just keep on screwing up. Each CS rep screws it up more. I purchased it at the price I wanted it at, I don't understand why it's a problem to just simply give me what I paid for.
If they would give me the phone free that would be great, but it was expensive.
Also this was sold and shipped by Amazon, not a third party.
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Then say I ordered (exact model phone) and they keep sending me (model phone.)
How many replacements have they sent you?
If just one, then that is not many screwups. That is one mistake.