|
I'm so glad I only worked this morning, by 2pm I was ready to beat the next customer for just looking wrong at me.
First I had a Russian customer completely flipping out because I dared to put her €100 note through the money-checker. Didn't we trust her, I only did it because she was Russian, blah blah blah. Actually we check every note, whether it's €5 or or €100. First of all, so we don't have to think with each note whether to check it or not. Second, I've heard that they are now making fake €5 and €10 notes, because they are often not checked and a lot of our customer are stores, cafés and restaurants.
Then, just after 11am I had a customer getting upset that we wouldn't repair her light fixture. On Thursday we do have consulting hour, but that's from 10am until 11am. My father was away (he is the "lamp doctor") and I am very strict with times. She insisted that she was told it was between 11am and noon.
Finally, I had a customer trying to intimidate us when we wouldn't exchange his €85 flashlight under warranty. He had put Ikea batteries in, which had leaked (tip: never buy Ikea batteries, they leak very very quickly) and damaged the flashlight beyond repair. Sorry, being cheap doesn't fall under warranty. Professional Duracell batteries cost €1 a piece or €8 for a pack of ten, if they leak and damage the item they are in Duracell pays for the damage.
|