All 3 units my friends and colleagues ordered arrived happily the next working day (2 on Thursday, one on Friday).
I spent Friday afternoon talking to one enthusiastic new owner.
On Friday evening one of our shift engineers arrived with his one (which had arrived that morning) and I set it on charge (I have a PSP charger on my desk for my zaurus and reader). Before telling him to download the firmware updater and giving him a quick runthrough of Calibre's features.
The other one hasn't been in touch since it arrived so I'm guessing he's happy.
I'm very sorry to hear others have had differing experiences with Expansys. But based on my experience and those who I pointed at this offer. I can recommend them whole-heartedly.
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