Quote:
Originally Posted by lilac_jive
B&H is a great great company. I don't know anyone who's had a problem with them.
|
B&H is a great company until you have a problem.
I was a guest unstructor at a photographic workshop in Death Valley, CA. I ordered supplies for myself and other instructors 10 days before the workshop, everything to be shipped overnight. The supplies did not come until I was home from the workshop 3 weeks later. When the items were not recieved overnight I called and was told it was not there problem it was fedex. I canceled the order and the items came the 3 weeks later anyway. The package was labeled ground shipment. B&H handeled the problem by eleminating me from there mailings.