Quote:
Originally Posted by Cinisajoy
Me: Kindle Fire is telling me no app memory. Had only default apps.
CS: It will probably have to be reset.
Me: Is there anything else I can try first that I haven't already thought of.
CS: Ok, try this, this and this.
Me: Didn't help.
CS: Factory reset then. Please let us know if it works.
Me:Ok.
After factory reset
Me: The factory reset solved the problem. Did you know it takes about 15 minutes to load 1000 books on the carousel. That is all the first fire's carousel will hold.
CS: Please call back and let us know how long it took you to go through your 8000 book library.
I called back the next day and let them know about 8 hours.
So yep: know about kindle puke.
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It is frustrating whenever you call a CS for almost any device and the first thing they tell you is to do a RESET. There is quite often a better solution than the NUCLEAR one! I always search online for solutions first. Calling CS is always my last option since I will probably get someone in another country who barely speaks English and has no frigging clue about how to solve my issue. I can hear them reading through their cheat sheets to find an answer. I used to write those cheat sheets for CS when I worked for Computer Associates. Chances are you can find an answer researching it yourself faster than the bozos in CS can. Don did the right thing asking in this forum rather than calling CS.