Thread: Aura H2O Light bug in 4.4.9344
View Single Post
Old 07-21-2017, 03:33 AM   #41
msegt
Junior Member
msegt began at the beginning.
 
Posts: 4
Karma: 10
Join Date: Jun 2017
Location: United Kingdom
Device: Kobo Aura H2O
Quote:
Originally Posted by robko View Post
You're right: your Kobo account is fine. HOWEVER what David was suggesting is that you SIGN OUT of your account ON THE DEVICE and sign back in to it. That completely clears the database on the device and resets it to factory conditions. The specific symptoms of bookmark not updating/stuck at an older point you described have been traced back to a database corruption in 99% of the cases reported here and signing out/in will almost always solve it.
Hi Robko, thanks for helping as well. If Davidfor had explained what the account has to do with the entire database as you just did (not only to the books belonging to the account), his instructions would have been more logical and clearer. I have signed out and back in and it has fixed the issue for 2 of the 3 books I was reading. The other one now is stuck at 0% no matter what I do. I guess it might have to do with the book, and will try to find another version to confirm.

Quote:
Originally Posted by robko View Post
You may have a high level of database knowledge, but IMHO Davidfor probably has the best understanding of how the Kobo database and how the device uses it of anyone short of developers themselves so I wouldn't assume that he's wrong until you can prove a different cause.
I have never said that my understanding of the Kobo database is high or better than Davidfor's, I only pointed out that he assumed (as he admitted) that I know nothing and haven't even thought that it could be the database (which is not true: I'm not an expert, but I do know more than what Davidfor thought, and I have no problem in saying so, and that's why I came to the forums, otherwise I would have solved the problem on my own and give everybody here a solution).
msegt is offline   Reply With Quote