View Single Post
Old 07-20-2017, 10:27 AM   #1
Dr. Drib
Grand Sorcerer
Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.Dr. Drib ought to be getting tired of karma fortunes by now.
 
Dr. Drib's Avatar
 
Posts: 45,472
Karma: 60119087
Join Date: Jan 2007
Location: Peru
Device: KINDLE: Oasis 3, Scribe (1st), Matcha; KOBO: Libra 2, Libra Colour
Kindle Firmware Update Gone Horribly Bad! - [SOLVED]

Like, as in 'BAD!'

My Kindle Voyage attempted to update last night, while I was in bed, to the current firmware version.

INFORMATION:

1) The Voyage is fully charged.
2) I use a MacBook Pro (mid-2010), running OS-X Yosemite (10.10.5)
3) I use calibre (2.85.1)
4) I was in the process of downloading three ebooks when the update suddenly started.
5) I can connect the Voyage to my computer and see the 'Documents' file located there.
6) Loading up calibre, the program recognizes the unit and my ebooks loaded onto the device appear. [C]alibre appears to be fully functional.


VOYAGE BEHAVIOR

1) Cannot get to the 'Home' screen.
2) Holding the 'Start' button down 20-30 seconds results in the man (or woman) sitting under the tree. A startup occurs and with the moving 'slide' showing progress. At about 1/2 inch before completion, the screen goes to white. After approx. 15 seconds, another screen occurs on top of the white, with these words:

Application Error

The selected application could not be started.
Please try again.

CLOSE


Touching 'CLOSE' results in a white screen.
3) The screen remains white. I can turn off the unit, and the art images appear and the screen light turns off.
4) Turning the unit back on, the screen is forever white. (Repeating this process does nothing except to repeat #3 and #4.)
5) Holding the start button for 20-30 seconds and releasing results in this message:

Power

Please select from the following options:

CANCEL RESTART SCREEN OFF



6) Pressing CANCEL results in a white screen.
7) Pressing RESTART gets me back into the loop described above.
8) Pressing SCREEN OFF merely turns off the screen. (No artwork appears.) Turning the screen back on results in a white screen and no message.

-----------------------


I could - if I wanted - load the update bin file onto the unit, but I have no way (to my knowledge) of activating the update, since I have no home screen.

Does anyone have any suggestions, please?

--- THANKS.
Dr. Drib is offline   Reply With Quote