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Old 07-13-2017, 08:30 PM   #2
bgalbrecht
Wizard
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Posts: 1,806
Karma: 13399999
Join Date: Aug 2007
Location: US
Device: Nook Simple Touch, Kobo Glo HD, Kobo Clara HD, Kindle 4
Quote:
Originally Posted by paul1508 View Post
My Glo HD is showing the cover image of the book I was reading (so he is in standby), but he won't wake up from standby. When I connect it to my Windows 10 PC it finds a SE Blank Megrez device... Is my Kobo bricked? I used the newest firmware (4.4.9344) and it was working fine until now.
Sometimes I had to long press the button to kill it and restart it. But that Doeskin seem to help now. The red light will light up but it won't reboot and start.
I'm not an expert, but the Kobo Glo HD has a microSDHC card in it which contains the reader's OS and all the books. My guess is that if Windows 10 finds a blank SD card when you plug it in, the microSDHC card's content got damaged. If you post to the "Need SD Image" thread, someone will PM with an image of the firmware. You could try to reload the existing microSDHC card, or you could get a new one that is at least 4 GB (I've got a 64GB microSDXC card in mine), follow the directions and build the image in the new card, open up the reader and replace the SDHC card. This voids the warranty, if that matters to you, but if you try to return it for warranty work, you could replace the new SD card with the one that's there now.
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