Thread: Kobo H20
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Old 07-08-2017, 03:39 PM   #1
Maillemom
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Posts: 76
Karma: 28488
Join Date: Sep 2013
Location: Bensalem, PA
Device: Nook Classic, Nook STG, Nook Color, Kindle, Kobo H2O
Kobo H20
I have a Kobo H2o and recently updated to the newest version of the software. I can connect the device to my computer but for some reason I cannot attach my device to Calibre. I am getting this error message:

calibre, version 2.21.0
ERROR: Error: Error communicating with device

file is encrypted or is not a database

Traceback (most recent call last):
File "site-packages\calibre\gui2\device.py", line 87, in run
File "site-packages\calibre\gui2\device.py", line 503, in _books
File "site-packages\calibre\devices\kobo\driver.py", line 1680, in books
DatabaseError: file is encrypted or is not a database

Any suggestions on how to get this to work?

Thanks in advance.
Trice
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