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Old 07-08-2017, 09:45 AM   #10
bookwurm70
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Posts: 265
Karma: 89314
Join Date: Nov 2009
Location: Southern Illinois
Device: eSlick, Pocketbook IQ, iPad, Kobo Aura, Kobo Aura ONE
Quote:
Originally Posted by KipPrdy View Post
Contacted Kobo and they said they'd replace it.

Great, except...

I've had it less than a month, so I can return for a refund.

Their replacement deal means I won't have it for about three weeks, at the end of which I'm out of the return period. I have to send it back to them, then they send me a replacement.

So... I'd be pretty stupid to take their offer, wouldn't I?
)
Did they say you have to send it back right away? When I asked for a replacement, they sent me the new one and then I returned the old one. I had them both, so I could see them side by side to compare. This was when the ONE first came out, so maybe they changed the policy.
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