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MissStandfast · 07-06-2017, 09:00 PM

Hello, I hope you can all help me figure out what's up with my Kobo Glo.

Short version: It powers off randomly. Multiple factory resets have failed to deal with the problem. Battery is apparently full.

I can only wake it up by plugging it into my computer, but most of the time when I try this the screen just flashes at me and then powers off again. Sometimes it behaves long enough for me to try another factory reset, but I've had it crash in the middle of reformatting it. Can anyone guess what might be wrong? Is there any way I could fix this?

Context, and a second question:

The problem first manifested about 66% of the way through a book I'd got off Amazon and converted to EPUB via Calibre, and I'm a little concerned that this may have triggered the problem? The majority of what I have had loaded onto the Glo is *not* from the Kobo store: I use it to read Project Gutenberg books, ebooks that I've formatted myself in Calibre (I am a self-publishing author), ebooks from libraries via Adobe Digital Editions, and ebooks that I've bought from Amazon and converted to EPUB via Calibre. Should I be concerned that this motley collection somehow fouled up the device's software? Should I be worried that this will happen again if I get a new Kobo Glo?

Thanks in advance.

07-06-2017, 09:00 PM	#1
MissStandfast Junior Member Posts: 3 Karma: 10 Join Date: Jul 2017 Device: Kobo Glo	Kobo Glo randomly powering off Hello, I hope you can all help me figure out what's up with my Kobo Glo. Short version: It powers off randomly. Multiple factory resets have failed to deal with the problem. Battery is apparently full. I can only wake it up by plugging it into my computer, but most of the time when I try this the screen just flashes at me and then powers off again. Sometimes it behaves long enough for me to try another factory reset, but I've had it crash in the middle of reformatting it. Can anyone guess what might be wrong? Is there any way I could fix this? Context, and a second question: The problem first manifested about 66% of the way through a book I'd got off Amazon and converted to EPUB via Calibre, and I'm a little concerned that this may have triggered the problem? The majority of what I have had loaded onto the Glo is not from the Kobo store: I use it to read Project Gutenberg books, ebooks that I've formatted myself in Calibre (I am a self-publishing author), ebooks from libraries via Adobe Digital Editions, and ebooks that I've bought from Amazon and converted to EPUB via Calibre. Should I be concerned that this motley collection somehow fouled up the device's software? Should I be worried that this will happen again if I get a new Kobo Glo? Thanks in advance.