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Old 07-06-2017, 08:53 PM   #72
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Saikogrrl View Post
Thanks for your reply. In some ways it's good to know I'm not alone, but also I was holding out hope that maybe it was an issue with my specific device and that if I got it replaced everything would be fine. :-(

Have you or any others with this problem tried contacting Kobo or Overdrive support? What did they say to you about it?
It's probably a bit of both. One of the problems is the different editions of a book. Is the one in the OD library the same edition as the one in the Kobo store? They might need to match on ISBN or some other detail. Kobo might be able to match all editions somehow. The chances of there being mistakes that need to be fixed with something like this is pretty high. The problem then become finding the person who can fix it.

Also, there might be something coming from the publishers. It wouldn't surprise me if some didn't allow this connection to happen. I don't know if this is the case, but the behaviour of some of the publishers in other ways suggests it is likely.
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