[KipPrdy]

Got the Aura One a few weeks ago. Other than a bug with the backlight failing to shut off that developed, I liked the thing a lot.

(One big criticism, though the more red lighting for night reading is nice, the illumination is wildly uneven.

Also, no landscape. Seriously?)

Up until today - this morning, it suddenly quit. The light opposite the power button comes on, but that's all. I can even do a reset (light turns blue, light turns red, light turns blue - no response from the screen).

I've kept it plugged in - the blue light randomly comes on and the unit gets hot. No screen response.

Contacted Kobo and they said they'd replace it.

Great, except...

I've had it less than a month, so I can return for a refund.

Their replacement deal means I won't have it for about three weeks, at the end of which I'm out of the return period. I have to send it back to them, then they send me a replacement.

So... I'd be pretty stupid to take their offer, wouldn't I?

It seems that these are having a fairly high failure rate. Maybe they ought to work out something better.

I guess I have to send mine back. Only problem is, I ordered it from Canada, and I'm in the US. What a pain.

I really don't understand Kobo's indifference to the US market. (Reminds me of Dragon Anywhere, a potentially killer product massively let down by quality issues and bad - in that case atrocious - customer service.)