Thread: Troubleshooting Books download slowly
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Old 07-04-2017, 09:46 PM   #11
knc1
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Quote:
Originally Posted by fetito666 View Post
Yes, I use a case. Could the leather cover prevent it from downloading at full speed?

I attach a photo of the case.
Quote:
Originally Posted by IFixKindles View Post
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I doubt the case is an issue, but you could try it out of the case just to rule out that possibility.
Quote:
Originally Posted by fetito666 View Post
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Once I am at home I'll try to download the books without the case.
Not likely.

So do I.

I admit I am grasping at straws here, but just maybe there is something about that case we can not see (metal stiffing inside the leather? ).

Just before you reset the modem, see if it has any kind of logging that you can see.
Some do, some don't, there isn't any rules about what is available to the user.
If your lucky, you will have a log that includes things like base speed and error rates.
Whatever it has, that information might help point us in the correct direction.
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