Thanks for the help everyone. I believe the screen is defective and am working with Kobo on it. I was holding it in the palm of my left hand and using my index finger to swipe, much like one would a paper book, and it still required several swipes. It seems to be localized to the right side of the screen.
As to the tap zones, I have both my Glo HD and the Aura One set to top and bottom tap zones as that's easiest when I'm sitting up. If I recline or read in bed I usually hold the top of the book and that requires me to swipe to move forward. That's where I first noticed the issue.
Waiting to hear back from Kobo but hopeful this gets resolved quickly. Thanks again everyone for your help.