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Old 02-14-2009, 10:12 PM   #8
SueK
Learner
SueK began at the beginning.
 
Posts: 13
Karma: 10
Join Date: Feb 2009
Location: Western Australia
Device: prs505
Quote:
Originally Posted by pilotbob View Post
Right.. this is eInk... so when you press the reset button the screen won't change. But, it is OFF.

I'm trying to find Igorsky's post to Zelda. She has this issue I think and he recommended this to fix it. I'm trying to find the post. Not sure if it is on the Wiki.

BOb
Bob,

Firstly, the unit is a PRS505 which may not make a diference anyway. My hubby input the original message and got it wrong.

The screen is always on and displaying the firmware message (either updating firmware or update did not complete successfully etc ) and when I do a reset with the unit disconnected from the PC nothing happens until I slide the on/off switch and then it does a restart and shows the starting up screen. It then displays Update did not complete successfully etc.

If I try the reset with the unit connected to the PC and then slide the on/off switch, nothing happens and because I am connected the screen is displaying updating firmware now.

With respect to your next post, I have tried that process but will try again. I'm guessing that I just need to fluke connecting at the exact time it turns off which is what the screen goes monentarily blank.

SueK
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