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I have both - much prefer the Sony, even if I can't change the fonts easily. I've found that I really don't change fonts between more than two sizes anyway, so all the extra choices were just gravy. I wish I had better luck with imbedded fonts in my LRFs - I haven't been able to get Calibre's "imbedded fonts" options to work with any of the san serif fonts on my computer! If that worked better (and I believe Kovid has said the problem is in the LRF specs, not Calibre), I wouldn't miss that option at all with the Cybook.
I also find that I didn't use the dictionary lookup feature enough for it to factor in my selection process (it was something I had on the eBookwise).
The Cybook always felt too insubstantial in my hands. I hate the cover (the kind that's a sleeve with cutouts) because it covers the little light in the upper right-hand corner. And since I have one of the only-slightly-older Cybooks that makes me fight for button control, the only way I can know for sure if the page turn is going to go is if I can see that little light flicker. But given the number of threads about broken screens, I'm not willing to read with the Cybook out of the cover, so it's just an exercise in frustration for me to use it.
My co-worker has been reading on it lately (I'm glad it's getting some use), and I can't tell you how many times she's come in from lunch and said "It froze up on me again!" She said it's frustrating that the battery indicator doesn't display when the book is being read. I really don't remember. I do agree with the original poster, though, that the battery life does seem shorter than the Sony's.
I will admit, because I prefer reading a san serif font on "screen" when I can, everytime I pick up the Cybook I wish I liked it better. The type just seems so much cleaner and less...cluttered...to me. But a few minutes struggling with a recalcitrant page-turn button is usually enough to remind me why I prefer my Sony.
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