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Old 02-14-2009, 08:29 PM   #4
pilotbob
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Posts: 19,832
Karma: 11844413
Join Date: Jan 2007
Location: Tampa, FL USA
Device: Kindle Touch
If customer service said to reset it then this is not the problem. Also, I think you will get the message like "This device is already registered to another account...".

You need to call back Sony tech support... and tell them what you did. It is probably the PC and not the Sony.

I assume your PC is registered to your Sony account without problem?

BOb
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