Quote:
Originally Posted by bgalbrecht
My biggest complaints about Kobo are that the time for them to respond to a price match request can be anywhere from a day to over a week, which is Kobo's fault, and that a lot of indies seem to be Amazon only, some publishers, like RosettaBooks and Saga Press (a Simon & Schuster imprint I think) don't sell all of their books at Kobo, and a lot of publishers inexplicably only put their books on sale at Amazon, or Amazon and B&N. I really appreciated the Open Road sales with a huge number of free or 99 cent ebooks at Amazon, but there's no way I'm going to price match them at Kobo if I have to spend hundreds of dollars. I don't know if it's just a pain for the publishers to put their ebooks on sale at Kobo, or if they're just lazy and go for the big retailer.
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It is quite time consuming to put a book on sale (at any vendor) and for a publisher or even an indie with multiple books, it's astonishing how much time it takes. It's not "enter the price and go." There's all kinds of exchange rate things to do and each retailer has their own way of doing sales with a set of rules for each sale. It can pay to wait until Kobo is sponsoring a sale (meaning, they will do some advertising for it). Amazon also allows ads and so a sale is likely coordinated with particular ad budgets. Since Amazon sells the most a lot of publishers seem to spend their time and ad dollars on Amazon without bothering to match prices or do the same sale at other retailers.
It's not that we don't want to do sales, but it can be a bit overwhelming to keep track of it all and to follow the various rules to be included in a particular sale. And that doesn't even account for glitches in software (you enter all the data and for some reason, the price doesn't change until a day late--and so all your ads are wrong or the advertisers see the price is wrong and refuse to run the ad or return your money because it isn't their fault.) Believe me, it's a hairy road!!!