Thread: Troubleshooting Paperwhite frozen while reading
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Old 06-29-2017, 10:09 AM   #48
melovesflying
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Posts: 186
Karma: 13138
Join Date: Jun 2014
Device: Kindle Paperwhite 3, Kobo Aura, Kobo Glo HD
Quote:
Originally Posted by JSWolf View Post
Try a factory reset with the Glo HD and then update the firmware.
Did it. Loaded one book, read for a bit then put it on sleep. Won't wake up unless I do a soft reset. Same problem as before.

Exchanged messages already with David and he told me that all the steps mentioned in my old thread were what he would advice and if it still didn't work, it's definitely a hardware issue.
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