Thread: Troubleshooting Paperwhite frozen while reading
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Old 06-29-2017, 02:22 AM   #35
melovesflying
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Posts: 186
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Join Date: Jun 2014
Device: Kindle Paperwhite 3, Kobo Aura, Kobo Glo HD
Quote:
Originally Posted by AlanHK View Post
Can you see it as a disk when you plug it in to your PC/Mac?
If so, delete the book file and also the folder of the same name from the "Documents" folder. See how the Kindle acts then.

For the book, use Calibre to rebuild the file. Just a conversion to AZW3 should do it.
Unfortunately, no. My Mac doesn't detect it. Haven't tried it with a Windows PC though. Decided to try the 24 hour charge first.
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