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I buy most of my books from Kobo. I've gotten the odd 20% we miss you coupon, but never the 90%.
I also maintain a Kobo account for my mother, but her email never gets any coupons.
I've had some issues with books (formatting) or coupon codes not working, but they've always been resolved. Sure it sometimes takes more than one contact, but not always.
I do miss the contests, but it was a good run while it lasted.
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