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I can get mine to power up with an alternative power supply that has the same specs, but it still won't charge. It also continues to spontaneously power down after being on for a few minutes. I would guess something in either the battery or battery charging circuitry is not working correctly. I would pull out the tools and open it up if it didn't void the warranty, but it costs a little too much money to risk that avenue. I hope iRex and send me a replacement asap. Even with these issues this is a cool device. Great size, weight and the sharpness of the display just has to be seen to be believed.
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