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Old 06-27-2017, 05:35 PM   #2158
DreamWriter
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Join Date: Nov 2010
Location: U.S.
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Quote:
Originally Posted by Catlady View Post
I'm totally confused, AGAIN. Am I following you that you aren't signed up for calling and messaging, but you do see Drop-In in the app and turned it off.

I am not signed up for calling and messaging either, but I don't see Drop-In at all, or anything remotely like drop in. If it's hidden someplace and on, I want it off, in an abundance of caution. I'm not interested in using the intercom feature.

My only Alexa app is on my Fire tablet--could that be why I don't see Drop-In; is it only on the smartphone app, where the device is capable of calling and messaging? Thanks.
Well, you're not the only one who is confused!

Yes, it's only on the smartphone app. The Alexa app on my Fire 6" tablet doesn't have the Drop-In option, and I don't think it ever will. I suppose that's because the Fire tablet isn't a phone capable of calling/messaging.

As I mentioned earlier, I was able to change the Drop-In settings by installing the Alexa app on the cheap non-activated phone I use only for music (the phone must have Android 5.0+ or iOS 9.0+). For now, Drop In (and therefore, the intercom feature) is turned off for all my Echo devices.

Edit: Drop-In settings are also available in the Alexa app installed on my Samsung Galaxy Tab tablet. How dumb that Drop-In settings can be accessed on phones/tablets without calling capability but not on Amazon's own Fire tablets!

Last edited by DreamWriter; 06-27-2017 at 06:05 PM.
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