Quote:
Originally Posted by Catlady
I'm totally confused, AGAIN. Am I following you that you aren't signed up for calling and messaging, but you do see Drop-In in the app and turned it off.
I am not signed up for calling and messaging either, but I don't see Drop-In at all, or anything remotely like drop in. If it's hidden someplace and on, I want it off, in an abundance of caution. I'm not interested in using the intercom feature.
My only Alexa app is on my Fire tablet--could that be why I don't see Drop-In; is it only on the smartphone app, where the device is capable of calling and messaging? Thanks.
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You are reading correctly, I never signed up for Calling and Messaging, yet I had the Drop In option show up in my Alexa app and it was defaulted to ON. Creepy. The option is located here:
Settings --> [
Select your Echo device] --> [scroll down to the General section] Drop In --> On/Only my Household/Off.
This was the Alexa app on my iPhone 7. The Alexa app on a Fire tablet might be different.
Make sure you set the Drop In option for every Alexa device you own. Also note that the Drop In option will only appear for devices that are compatible with the Intercom feature. For example, the Drop In option does NOT appear for my Fire TV.
ETA: Just saw the last question you asked. The Drop In option also appears in the Alexa app on my iPad Pro 9.7 which is WiFi only, no cellular, so apparently it does not require a phone to appear as an option under Settings.