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Originally Posted by Mr. Goodbar
Well, if it's any consolation mine arrived today and won't hold a charge. It will turn on as long as it's plugged in, but won't charge at all.
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You have the same exact problem I have. I would call customer support ASAP and they will contact you through email to send you a box and postage to ship your Illiad back for repair. They notified me on the first, but I have yet to receive the box. If I do not get it today I am going to email them back to find out what the turnaround is.