Let me see if I understand you.
You have an HTML file that you changed the name of the extension to doc.
Did you do this?
Filename.HTML right click rename Filename.doc
Your file is still an HTML.
Not an Amazon problem
I do have a solution if it is possible. Can you open the file, then open a word processor and cut and paste it all into a document?
Last edited by Cinisajoy; 06-26-2017 at 10:21 AM.
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