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Old 06-26-2017, 08:30 AM   #1
Eksalis
Junior Member
Eksalis began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Jun 2017
Device: DPT-RP1
DPT-RP1 - device not pairing with Digital Paper App

Hi there,

I have just received my DTP-RP1 and am very excited.

However, having installed the software, when I try to pair the Digital Paper App with the reader, all I get is a message right after I plug the reader that says "Connecting to Digital Paper" (with a little rotating wheel telling me something is happening). The message appears for about 30 seconds before disappearing. Nothing more happens, and the device is not paired.

Any suggestion? I suspect this is a driver problem. I'm using Windows 7.

All help appreciated.
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