Quote:
Originally Posted by Little.Egret
The "Online Returns Center" is for pbooks so suggesting "Janki B." didn't understand the question and was giving a boiler plate reply
That's a besetting sin of Amazon email replies - I recommend online chat.
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Thank you, and my apologies to other MobileReaders who were mislead! How naive of me to think that I actually would get a personal reply!
Well, I've got $4.00 of ebooks that I don't know if will be fixed or not. Of course, if the boilerplate message is truthful, I can return them. I'd like to hang on to them for a while, though, because I'd like to keep them if they get fixed. But, I feel like I run the risk of waiting past some kind of deadline, whether stated or unstated, that they impose on such things.
But, I probably have nothing to worry about. At the end of the message, it said that Amazon wanted to "build Earth's Most Customer-Centric Company." I wonder if that was boilerplate? ha
Chat it is, next time. And with a transcription sent to me when I'm through.