Thanks for your help, guys, but even updating to the latest build didn't work for me. However, you were right to suggest that I try my Kobo out on another device. And I did the next best thing. The friend I mentioned earlier installed Virtual Box on my laptop and set up Ubuntu on it. I was then finally able to access my Kobo's internal memory through that system without any hitch. Thank you for your patience, and all your valuable advice which lead to this solution.
Last edited by Luffy; 06-15-2017 at 12:43 PM.
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