[pietvo]

Hello,

I have a problem with an old Adobe ID.
This ID comes from the time when you could choose a username as your Adobe ID. Nowadays you need an email address instead of a username.

I have this old Adobe ID, with a lot of books that have been registered to it. I have forgotten the password, and at a certain moment Adobe Digital Editions forgot it and asked me to login again an of course I can't.

I cannot read these ebooks unless I recover the Adobe ID. Of course I can remove the DRM, but that might be more or less illegal. I would rather go the royal way, but if there is no other one I will still do that.

Now there is a service to recover your password, but you have to give the email address of the account, and I also forgot which email address I used. And most probably that email address is no longer in use, so it wouldn't help anymore.

I asked Adobe for help on their customer support, but they refuse to help because it is not for a paid product. They tell me to go to their forums.
Unfortunately that doesn't work. To ask a question there you have to log in. So I created another Adobe ID to do that, but as soon as I log in, the forum stops working. It gives an error message "Illegal redirect".

I complained to Adobe customer service about the forum not working, but they refuse to help. They tell me to go to – you guess it – their forum. Circle round. So how do I get out of this mess? Is there someone from Adobe in these forums? In the past there was Jim Lester, but I understand that he is no longer with Adobe. Anyone else? Or some other advice? Somebody knows how to get the forum working? I tried it both with Firefox and Safari, both on my Mac and my iPhone.