Quote:
Originally Posted by EBookFanMan
I got my Kepler Pro from Banggood on June first. I'm on my third epub using the default reader although I've installed Moon+ Reader Pro and ES File Explorer Pro and Calibre Companion.
I've run into a problem however: The screen has developed a horizontal line running from one side to the other that looks to be a pixel wide and an inch from the top of the screen. This line is always the opposite color of the background. ie. black on a white background or white on a black background and on the sleep screen it is a contrasted gray that is relatively easily discernible.
The question is this: hardware problem? Or some sort of firmware/software problem that a refresh/reset could fix. I've emailed customer support at Banggood but they've yet to reply about warranties. Or are all such done through Onyx?
|
Most likely, Onyx will ask you to perform a factory reset. You may as well try to use the Mfg tool (
post 176, pm me if you need the files). I had some strange display effects when updating until I reflashed the device using the Mfg tool. If this doesn't help, you hardware is most likely defective.